The European DIGITAL SME Alliance is the largest network of tech SMEs in Europe, representing more than 45,000 companies. With a mission to support European SMEs in driving the digitalisation of Europe and create a truly technologically sovereign Europe, we are looking for a Business Development Officer to support and further strengthen the DIGITAL SME community.

As our Business Development Officer, you are passionate about creating meaningful relationships, building strong communities, and understanding member needs. You will play a key role in developing engagement strategies, enhancing member experience, and ensuring active participation across our network.

We are not looking for a specific academic or professional background—but rather for motivation, communication and interpersonal skills, and a proactive attitude.

Key tasks:

Alongside the Senior Business Development Manager:

• Strengthen and expand relationships with existing and prospective members;
• Improve and support the implementation of a comprehensive member engagement strategy to boost satisfaction and retention;
• Identify and prioritise member needs and expectations to ensure DIGITAL SME’s activities and services align with them;
• Develop and adapt services and offerings based on member feedback and evolving interests/priorities;
• Collaborate with the communications, policy, and project management teams to align messaging and value propositions.

Other tasks:

• Contribute to improving the digital platforms through which services are delivered to members (e.g. the website and the matchmaking platform), by gathering user feedback, identifying pain points and working with the relevant teams and providers on improvements;
• Coordinate internal processes related to member communication and onboarding;
• Support the organisation of events, delegations and other initiatives, including the DIGITAL SME summit;
• Help to achieve the financial goals of the organisation.

Required skills:

• A bachelor’s degree in business administration, communications, marketing, political science, or a related field;
• Initial experience (e.g., internship) in the area of marketing, communications, business development or related area;

• Good understanding of digital tools and platforms (e.g. CRM, Wordpress) and a user-centred mindset, with the ability to translate user feedback into practical improvements;

• Fluency in written and spoken English; fluency in French is a plus;
• Interest in the tech sector and SME ecosystem (prior knowledge is a plus, not a requirement);
• A proactive attitude, attention to detail, and the ability to work both independently and collaboratively in an international environment;
• Excellent organisational and problem-solving skills;
• Excellent written and oral communication skills.

Bonus skills:

• Experience in community building, stakeholder engagement, or event coordination is a strong plus;
• Understanding of European innovation ecosystem and European Institutions
• Fluency in other European languages.

Work Conditions

As our Business Development Officer you will be part of a dynamic international team. The office is located at the heart of the EU district in Brussels, easily accessible by public transport.

We offer a full-time, permanent contract. A competitive salary package commensurate with qualifications and experience. Short missions abroad within the EU may occasionally be part of the role.

The European DIGITAL SME Alliance is committed to workplace diversity and inclusion of people from diverse backgrounds, abilities, and experiences. We strongly encourage qualified candidates from diverse backgrounds to apply!

Application procedure

Please send your application by email to jobs@digitalsme.eu, subject: “VACANCY/BD26”, including the following documents and information:

• CV (Europass template)
• Cover letter (one page maximum) addressing the following three questions:

• Why are you interested in DIGITAL SME and in membership-based work rather than selling a product or service?
• Describe something you organised or built together with others (for example an event, a community, a student association or a project). What was your role, and what would you do differently today?

• Earliest date of availability to start the job
• Net Salary Expectations
• Names and contact details of two references
• Optional: if you want to submit additional material like a portfolio or a video CV please fell free to do so.

Deadline for applications: 30 November 2026

Target start date: January 2026

IMPORTANT NOTICE: Only applications including all the above-mentioned documents and information will be considered. In your cover letter, please focus on your technical and professional experience as it relates to this vacancy, in addition to your motivation and interest for the Alliance’s work. Only shortlisted candidates will be contacted.

Privacy disclaimer: DIGITAL SME ensures a GDPR-compliant treatment of your personal data. Please note, we might keep your CV and all the information provided in your application, so that we can contact you in the future should a similar position open again. If you don’t want your data to be retained, please indicate this in your application.